Let us help you

We believe that charging your car should be simple. Northe’s expert customer support is here to make your electric charging journey as smooth as possible.

Frequently asked questions

How do I order a charging card?
What is the difference between a user account, my account and billing account?
I have an Electric Vehicle but still can’t add my car
Where do I find the kW capacity that each plug at a public charging station provide?
Why can’t I add my hybrid car in the app?
Is it possible to use different digitals IDs to login?

Guides

How to register an account
How to order and add a charging card to your account
How to add a payment method
How to use multiple accounts
How to invite a user to my account
How to use the route planner

Talk to support

We support you
Do you have any other questions that you are wondering about? Our support team will help you with all the questions that give you anxiety.

Want to know more?

Are you an individual or a company that wants to rock'n'roll together? Or are you simply curious about our products? Let's talk!
Contact us

Get the app

Download the Northe app on the App StoreDownload the Northe app on the Google Play
Rated 4.7 in the App Store and Google Play.